I was disappointed and saddened that the residents are restricted from accessing it at their will. Not only was it used by a few for morning coffee but it also was available to those who wanted to sit and enjoy the scenery outside. Because of the floor to ceiling windows it was almost like being outside. Some used it as a place to walk when the weather was too hot, too cold or too rainy. Some used to go in there to sit and read the newspaper or chat with other residents if they happened to come by.
The space was not used to scheme and gossip about the manager. I don’t know of any other senior living place that does not provide a comfortable place for the elderly and disabled residents to gather and socialize. It is a shame when money and power is more important then the comfort of the residents and I believe a change in management is called for. These people might be physically frail, but most are strong in mind and spirit. I hope for the sake of the residents, who are afraid to speak up, things will be changing soon.
— Vivian Butler,
former Washburn Towers resident,