I am William Campbell from Ironton, Ohio. I was traveling to Wichita to see my son and family.

At the exit before Ottawa, my battery light popped on showing a bad alternator.

Advance Auto checked it out and called everyone to see if it could be fixed. No one could. They called Firestone, and they said I could bring it by, and I did, but they had called a different Firestone 30 miles away. When I arrived on Main they stated they hadn’t received a call, and that they were booked. I didn’t know what to do, tow it to the other Firestone or check into a hotel, and hope for the best.

Cindy Moyer and David Jolliff were able to switch things around and get my car repaired! We had a chance to walk around your lovely town and enjoyed it thoroughly!

Thank you and the town’s people for helping someone out when all seemed lost! Thanks also to Advance Auto for going the extra mile!

— William Campbell, Ironton, Ohio